Feature · Account protection
A second factor at sign-in, unlocking with your face or fingerprint, and a recovery key in case you forget your master password. With zero-knowledge, you hold the keys - Inlockly gives you safe ways out when you need them.
Available on every plan, including Free.
See it in action
A code from your email, an authenticator app, or a YubiKey hardware key - plus biometric unlock on your phone.
Account and vault protectionFace ID, Touch ID, or fingerprint.
In the supported mobile app.
Vault unlocked
MFA protects signing in to your account. Biometrics make unlocking your vault on your phone easier.
01 / Ways to use it
We don't store your password or your keys, so we can't simply reset it. Instead, we give you two safe paths.
Recovery key
You have the key you saved when you signed up - in a file, on a printout, or somewhere safe.
On every plan, including Free.
Account reset
You don't have the key. Your account, plan, and memberships stay, but your private vault can't be recovered - nobody has the key to it.
Admin-assisted access recovery - on the Family, Team, and Business plans.
02 / How it works
You create it when you sign up. Download it, print it, or store it outside Inlockly - it's the only thing that can recover your private vault.
Email codes work on every plan. On the Personal plan and up, you can add an authenticator app, a YubiKey, and 10 backup codes.
On your phone, use Face ID, Touch ID, or your fingerprint instead of typing your master password every time you open the vault.
03 / Capabilities
Required at sign-up, and you can replace it in settings. Unlike many password managers, forgetting your password doesn't leave you stuck.
An email code, an authenticator app, or a YubiKey. At sign-in, the strongest method shows up by default - with the option to choose another.
10 one-time codes in case you lose your phone or key. You get a warning when only three are left.
Face ID, Touch ID, or your fingerprint open your vault without typing your master password (Personal plan and up).
After an account reset, a family or company admin restores access to the group's data, once they've confirmed your identity outside the app. Never to private vaults.
Every reset request triggers an email with the option to cancel, plus a banner on your signed-in devices.
04 / Security
With zero-knowledge, we don't have your password or your keys. Recovery relies on a secret only you have.
Your recovery key is verified locally. Only proof that you have it reaches the server - never the key itself.
We deliberately rejected a model where a company takes over an employee's entire account. One account combines private, family, and company data - an admin only sees their part.
Five recovery attempts per email address, then a lockout - even for addresses that aren't registered with Inlockly.
05 / Who it's for
For you and your family
With your recovery key, you set a new password and keep your entire vault. Without it, you start over, and your family's admin restores the family data.
Inlockly for youFor teams and businesses
The admin restores access to company folders after confirming the person's identity. The employee's private vault stays out of the company's reach.
Inlockly for businessPlan availability
What this feature includes on each Inlockly plan. See the full comparison on our pricing page.
| Feature | Free$0 | Personal$2.09 / mo | Family$3.29 / mo | Team$2.09 / user / mo | Business$3.29 / user / mo |
|---|---|---|---|---|---|
| Account recovery with a recovery key | Included | Included | Included | Included | Included |
| Two-step verification with an email code | Included | Included | Included | Included | Included |
| Multi-factor authentication (MFA) | Not included | Included | Included | Included | Included |
| Biometric unlock | Not included | Included | Included | Included | Included |
| Admin-assisted access recovery | Not included | Not included | Included | Included | Included |
06 / Good to know
You can reset your account: after confirming with your email and second factor and a 7-day waiting period, you set a new password. Your account, plan, and memberships stay, but your private vault is lost. The family or company admin restores your access to their data.
No. We don't know your password and don't have the keys to your vault - that's the zero-knowledge principle. That's why the recovery key is required, and it's worth keeping it outside Inlockly.
No. An admin can only restore your access to their own company's data - they can't see your private vault or data from other companies or your family.
Email codes. An authenticator app, a YubiKey, backup codes, and biometric unlock are available on the Personal plan and up.
Not in the form of another person taking over your vault. Keep the data your loved ones should have access to in a shared family vault, and your recovery key somewhere they know.
